Driver Education FAQ

You must be sure that the address and zip code match what your credit card bank has on file. If your card fails due to AVS - Address verification, double check the physical address and the zip code, making sure to match your billing statement with the credit card company. Both must match to pass the fraud protection security settings. This is for your security, as well as AAA Driver Training

Yes. Please note that sometimes you save enough money by purchasing a AAA membership, it's worth buying one before you sign up your teen! Please visit this link for more information or call your local AAA office!

• Up to one week prior to the commencement of the first class - 100% refund
• Six days or less prior to the commencement of the first class - 50% refund if AAA Driver Training is ready, willing, and able to fulfill its part of the agreement
• First class and after - AAA Driver Training will not refund any tuition or part of tuition if the school is ready, willing, and able to fulfill its part of the agreement

• Prior to the first drive - 100% refund

• After the first drive - AAA Driver Training will not refund any tuition or part of tuition if the school is ready, willing and able to fulfill its part of the agreement

The timing depends on a few factors. Class and behind-the-wheel taken together will likely take several months or longer. If you only do behind-the-wheel lessons, you must wait a few weeks between each lesson. The driving package you select and your availability will be significant factors in how quickly you can progress. 

We offer both. Please continue to our registration page for the in-person class schedule at our Madison West office. Please visit here for our online class.

By Wisconsin law, you are not allowed to miss a class unless it is a legitimate emergency (sudden illness, family emergency, etc.). Therefore, you should choose a class that doesn't interfere with sports, after-school activities, vacations, etc.

No. 

Please see this Wisconsin DMV link for more information.

Generally, you can start within a few weeks of obtaining your permit. You must practice with your parent/guardian for at least 10 hours before your first lesson.

To obtain your permit, you must register and pay for driving lessons at the school of your choice. The school will issue the MV3001 form to you. You will take this form to the DMV to get the permit. Please visit the Wisconsin DOT website for more information here.

Your instructor will complete all the necessary paperwork and enter your information into the State's electronic system within 24 hours of completing the last drive or observation. You can go to the DMV website and see this information, where you can then choose to waive the road test or schedule a road test. More information can be found here. 

You will need the following:

• Provide your classroom completion certificate, which DOT emailed you. Please check your spam/junk folder if you cannot find it in your inbox. If you still cannot find it, please contact the school where you took the class to resolve the issue.
• Complete all necessary paperwork.
• Pay in full.
• Obtain your permit if you do not have it already.

No, although most students will start their BTW lessons shortly after class. However, it is possible to begin BTW lessons toward the end of the classroom session. This depends on the teen's ability to pass all required permit tests, obtain their permit, and availability.

Yes, you must have your permit to schedule your first lesson. The Wisconsin rule states that your first driving lesson must be done within 60 days of issuing your MV3001 form.

You must bring your permit to every lesson - this is the law. We cannot allow you to drive if you do not have your permit with you. If this occurs, we will cancel the lesson and a late cancellation fee will be charged to your account.

If you are observing, you should still bring your permit. If the driver does not show up, you can drive!

It depends. There will be times that you are driving with other students in the vehicle observing you, and other times you will not.

If that is your preference, you can choose the instructor based on their availability and your availability.

No, you are able to drive with any of our instructors.

No. All driving lessons will start and end at the AAA Madison West office. This consistent start and end point allows for efficient scheduling, ensures that all students receive the same driving lessons, and we meet all lesson objectives.

The timing depends on the package you choose, the instructors' availability, your availability, and how much practice you get with your parents in between each lesson. A teen must have their permit for at least six months, so we recommend stretching out the driving lessons throughout this period or even longer.

Learning to drive is best done over an extended period. Therefore, we strongly discourage completing the driving lesson too quickly and space out lessons a few weeks apart. 

You will log in to your account and cancel the lesson. Please note our cancelation policy.

Yes, a missed drive will incur a fee. A drive is considered missed if it is canceled or rescheduled with less than 24 hours before the drive time. You must pay this fee before you can schedule your next lesson. There is no charge if you cancel or reschedule with more than 24 hours' notice. If you have a legitimate emergency and must cancel within 24 hours, please contact us in addition to canceling the lesson in your account.

One hour of driving and two hours observations per day are allowed. We recommend that a student do no more than two hours total in a day though.